Notifications and follow-ups¶
BibliOfelia works offline and does not send automatic emails or SMS. It is up to you to call members when a reserved book arrives. This page explains how to track notifications to do.
The Notifications to do card¶
On the dashboard, between the tiles and the scanner banner, a Notifications to do card displays reservations whose book has arrived but you have not yet notified the member.
Each row shows:
- The book ready for pickup
- The member to notify
- The phone or email of the member (if recorded)
- The date the book arrived
Mark a notification as done¶
After calling the member:
- Click the notification row
- Tick Member notified or click I notified
- The reservation disappears from the Notifications card
From that moment, the pickup countdown begins (see Pickup and expiration).
Follow up on old notifications¶
If you notified a member a few days ago and they still have not come to pick up their book, you can:
- See the reservation history in the Reservations page
- Filter by status Ready for pickup + date to see reservations lingering
- Call again to follow up
For libraries without a phone¶
If you can't reach members directly (no phone, limited internet), display ready reservations on a paper board or a sign at the library entrance. Members will check themselves when passing by.
Organization tip
Print the list of ready reservations each week and pin it near the welcome desk: it's your call list for the week.